We offer four plans: Free, Standard, Growth, and Enterprise. Each plan caters to different business sizes and needs.

1. Free Plan: Suitable for small businesses with up to 1 employee and 1 employer. It includes basic payroll features.
2. Standard Plan: Supports up to 10 employees and 1 employer, offering all payroll management features.
3. Growth Plan: Designed for businesses with up to 100 employees and multiple employers, providing all payroll features.
4. Enterprise Plan: Offers unlimited employees and employers, with comprehensive features for large-scale businesses.

Yes, absolutely. The "multiple employers" feature allows you to manage the payroll for distinct legal entities within your account.

An "employee" is any individual for whom you process payroll within our system during a given billing cycle.

Yes! A comprehensive feature comparison chart is available on our pricing page, highlighting the specific functionalities included in each plan.

Yes, we offer a free trial or a free plan for small businesses. This allows you to experience our software before committing to a paid plan.

We offer both monthly and annual billing cycles. You can choose the one that best suits your business needs.

We accept major debit cards, credit cards, bank transfers and direct debits. Please contact us if you need additional payment options.

Yes, paying annually often results in a discounted rate compared to monthly payments.

No, we do not charge any setup fees for our plans.

No, our pricing is transparent. The fees listed on our pricing page are the only charges you'll incur.

Yes, you can change your billing cycle. However, this typically needs to be done at the end of your current billing period. Contact our support team for assistance.

To upgrade, contact the support team at 020 4572 0010 or mail them to info@induspayroll.com. The upgrade will take effect immediately, and you'll be charged a prorated amount for the remainder of the billing cycle.

Yes, you can downgrade your plan. You have to simply contact the support team at 020 4572 0010 or mail them to info@induspayroll.com.

Yes, downgrading may result in losing access to advanced features available in higher-tier plans.

A: Please contact our support team immediately, and we'll assist you in correcting your subscription.

Generally, there are no penalties for downgrading or canceling. However, you may lose additonal features.

In the Growth and Enterprise plans, you can manage multiple employers by creating separate profiles for each employer within your account. Our support team can provide detailed guidance on setup and management.

Your subscription will be cancelled once your subscription period is completed, until unless automatically renewed. To cancel in between, contact the support team at 020 4572 0010 or mail them to info@induspayroll.com.

Refunds are typically not provided for cancellations. However, please contact our support team to discuss any specific circumstances.

Your data will remain accessible for 7 days in read-only mode after cancellation, allowing you to view but not edit or process payroll, afterwards it will be archived and disposed as per GDPR guidelines.

Generally, no. However, if you require custom integrations or white labelling or additional support like outsourcing, there may be extra costs. Please contact us for more information.

You will need to upgrade to a higher-tier plan that supports more employees or employers. Contact our support team for assistance.

Yes, we offer customer support for all plans. The level of support may vary depending on your subscription tier.

We take data security very seriously. We use GDPR- ICO guidelines to protect your information.

Yes, we have a comprehensive knowledge base and support center with blogs, FAQs and support videos to assist you.

Yes, you can export your payroll data in various formats, such as CSV or Excel.

A: No, our plans allow for unlimited payroll runs within your employee limit.

We prioritise compliance and update our software regularly to reflect the latest tax laws and regulations. These updates are automatically applied to your account.

We understand that transitioning payroll systems can seem daunting. We've designed our platform to be user-friendly and offer a smooth transition process.

We provide personalised onboarding assistance, and a step-by-step guide" for smooth migration. Our support team is alsoavailable to assist you with data migration and answer any questions you may have. We can import data from most of thepayroll platforms. Please contact our sales or support team sowe can assist you with your migration.